No, you can easily place an order as a guest. However, creating an account with us provides several convenient perks:
• Quicker and smoother checkout process
• Real-time order status tracking and purchase history
• Exclusive VIP access to new releases and special member promotions

We accept all major international credit and debit cards (VISA, Mastercard, Discover, American Express) as well as secure PayPal payments.

When purchasing online using your credit card, all of your information is entered into an SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is never stored on our servers.

All of our transactions are billed in US Dollars (USD). If your credit card is denominated in another currency, your order total will be automatically calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

Since our platform and logistics services operate in English, all address information should be entered using standard English alphabet characters and punctuation. If your street or city name contains accented letters or non-English characters, kindly substitute them with their closest English equivalents (e.g., replace accented letters like "é" or "ç" with "e" or "c").

Please be advised that your shipping address cannot be modified once the order has been processed or shipped. We kindly recommend updating your shipping address to your permanent residential address rather than a temporary vacation address to ensure guaranteed delivery.

Standard processing takes up to 5 business days, followed by 10 to 20 business days for doorstep transit. As soon as your order has been dispatched, we will email your tracking number and carrier link so you can monitor progress online 24/7.

If any item is missing from your delivered package, please contact us immediately at support@norviamart.com with your order number, and our concierge team will promptly investigate and resolve it.